We want to hear from you whenever you feel we have gone above and beyond for you but also when you have felt our service has fallen short of your expectations.


Whether it's a compliment or a complaint, your feedback is really important to us and helps us to improve our services.


There are various ways you can give us feedback:

  • You can call us on 0121 633 4633
  • Email us on feedback@tridentgroup.org.uk and clearly mark in the subject title with either 'compliment' or 'complaint'
  • You can write to us at Trident Group, 12 Fairlie House, Trident Close, Erdington, Birmingham, B23 5TB


If you would like further information on our complaints process, please click HERE.